中秋+国庆8天长假已经过去了，你已经准备好给客户发送复工邮件了吗？ 复工邮件需要注意一些细节，比如已经下单的客户，已经谈妥但尚未付款的合作，询价的客户以及潜在客户等等，需要分侧重点进行不同的内容安排，不能一概而论。 快来参考以下的复工邮件模板吧，助你外贸业务节节攀升。 1. 给已经下单的客户Dear xxx, Thank you for your understanding about our holiday. We are pleased to inform you that we have resumed our full work schedule. Please be advised that your order is currently in the production line and is being processed. It is expected to be shipped out on xxx, xxx, 2023. Should you have any inquiries regarding your order, please feel free to reach out to us. Additionally, we'll keep you posted the progresses on the order. Best wishes！ 亲爱的 xxx， 感谢您对我们假期的理解。我们很高兴地通知您，我们已经恢复了全面的工作时间表。请注意，您的订单目前正在生产线上进行处理，预计将于 xxx 年 xxx 月 xx 日发货。 如果您对订单有任何疑问，请随时与我们联系。同时，我们将持续向您提供订单的进展情况。 最诚挚的祝福！
2. 给询过价的客户Hi xxx, How is the procurement progress of your esteemed company? Do you still have any purchasing needs for xxx products? We have returned to work after the holiday break. I wanted to kindly remind you about the proposal I previously sent. If you have any inquiries, please feel free to ask. Nevertheless, I am reattaching the file for your convenience and eagerly awaiting your input. Warm regards!
嗨 xxx， 贵公司的采购进度如何呢？是否还有xxx产品的采购需求呢？ 我们已经结束了假期，正式回到工作岗位。我想友好地提醒你一下之前我发送的提案。如果你有任何问题，请随时提出。 不过，为了方便起见，我重新附上了文件，并迫切期待你的意见。 诚挚问候！
3. 给潜在新客户Dear xxx, We recently discovered that you're interested in xxx. I am xx salesperson from xx Company. Our company can provide you with the supply of xx products. Attached is our product list for your review. Feel free to reach out to me on Zoom or WhatsApp at +86 xxxxxxxxx if you'd like to discuss further. Best regards！
亲爱的xxx， 我们最近得知你对xxx感兴趣。我是xx公司的xx销售，我们公司可以为您提供xx产品的供应。附上我们的产品清单供你查看。 如果你想进一步讨论，请随时通过Zoom或WhatsApp联系我，电话号码是+86 xxxxxxxxx。 最好的祝愿！
4. 给已谈妥但尚未付款的客户Dear xxx, Hope you everything goes well. I am writing to inform you that we have returned to work today after a long break. I would like to express my gratitude for your understanding and patience during this time. We sincerely wish you the best of luck. The product order you placed with our company is ready. Please follow our instructions to complete the payment process.We anticipate a significant increase in orders in the coming weeks, and we would greatly appreciate it if we could prioritize your order and fulfill it promptly without any delays. For your convenience, I have included below the details of the order we previously discussed, as well as the payment information. xxxxxx Waiting for your reply.
亲爱的xxx， 希望你一切顺利。 我写信想告知您，在经过长时间的休假后，我们已经恢复工作了。我想表达对您在这段时间内的理解和耐心的感谢。我们真诚地祝愿您好运。 您从我们公司订购的产品订单已经准备好，请您根据我们的流程引导完成付款。我们预计在接下来的几周内订单数量将显著增加，如果我们能够优先处理并及时完成您的订单而不延迟，我们将感激不尽。 为了方便您查看，我在下面包含了我们之前讨论的订单详情以及付款信息。 xxxxxx 期待您的回复。
小贴士在给客户写复工邮件时，最好不要把“复工”翻译成“start working”，这样仅仅描述了“开始工作”的动作，会显得很生涩。我们可以用一些其他的表达方式来形容复工，比如resume work、return to work、kick off、get back to work。另外，我们也可以使用resume operation、resume production来表达复产。
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